Activate's Michael Wolf Predicts What's Next for Tech and Media in 2017 - Wall Street Journal

[ad_1]

Updated Oct. 26, 2016 1:12 p.m. ET

LAGUNA BEACH, Calif.—Internet giants, armed with a new breed of chatbots, are stepping up a war over messaging services that increasingly hold the key to controlling customer relationships.

But these technology trendsetters are missing a chance to tailor services to a large audience of low-income people or those in unconventional households.

These are two of the main trends highlighted in a detailed review of the tech-and-media landscape by technology strategist Michael Wolf on Tuesday for WSJDLive, The Wall Street Journal’s global tech conference. Mr. Wolf, a onetime Yahoo Inc. board member and president of MTV Networks, now runs New York-based consulting firm Activate Inc.

His 177-slide presentation describes a fast-changing landscape that will get harder for advertising-supported content companies while enriching digital gatekeepers such as Alphabet Inc.
GOOGL


-0.78
%




’s Google, Facebook Inc., Apple Inc.,
AAPL


-2.25
%




Amazon.com Inc.,
AMZN


-1.51
%




and Microsoft Corp.
MSFT


-0.59
%

Scroll to view slides from Michael Wolf’s presentation at WSJDLive 2016.

Write to Don Clark at don.clark@wsj.com

[ad_2]